Seen
For professionals

For the clinician on the other side of the waitlist.

A parent arrives to your appointment with three months of anxious internet research, no structure, and no language for what they're seeing. Seen helps them arrive prepared. Free for parents. A pre-consult tool for you.

Why this exists

Australian paediatric clinicians are holding the line against unmanageable waitlists. A GP in a busy urban practice sees 30–40 parents a week who are worried about their child's development. A paediatrician's intake list sits at nine to eighteen months. A psychologist returns calls two months later. You already have too much to do.

We don't want to add burden. We want to send you parents who arrive prepared — with structured observations, the right referral pathway in mind, and the Mental Health Care Plan already in motion where appropriate.

Seen is the thing parents use before they call you. Not instead of you. Before.

What the walk-through is

Twenty questions drawn from validated frameworks — M-CHAT-R/F, SDQ, SWAN, Vanderbilt, SCQ, and the SDQ impact supplement — adapted into parent-friendly language. Parents answer about what they've been noticing: attention patterns, social communication, sensory responses, emotional regulation, and impact on daily life. The output is a structured overview they can email to you, print, or bring to their appointment.

We review every question and every results explanation quarterly. Every page carries a review date and the reviewing clinician's initials. Not a diagnostic tool. Not a screening instrument in the clinical sense. A structured parent-report framework.

What the output looks like

For clinicians: the parent's answers are organised by domain (attention, social communication, sensory, emotional regulation). The output flags patterns that emerged, provides plain-English context for each ("why do clinicians ask about this?"), and suggests an age-appropriate next step. No jargon. No false certainty. No claim that the parent's child "is" anything. A snapshot of what the parent has been noticing, in a form you can actually use at intake.

For GPs

A parent brings the walk-through overview to a long appointment. It structures the conversation you would have had anyway, saving time and reducing the chance that a key observation gets lost in the nervous talk. It shortens the time-to-Mental Health Care Plan because the history is already clear. You can decide whether to issue a referral to paediatrics, psychology, or both with more confidence. Link to our Mental Health Care Plan guide for item 2715 information.

For paediatricians

Most of the time parents arrive with anxiety, an incomplete story, and three months of Dr Google compressed into one appointment. The walk-through output gives you a neater intake. They've already thought about attention, social, sensory, and emotion regulation separately. You can listen instead of typing. And if the parent mentions the walk-through by name, you know they came prepared — not panicked.

For psychologists

A shared-language starting point. Useful in intake — the parent has already reflected on multiple domains. And for kids being considered for ADHD medication: the structured parent observations complement your Conners/SDQ data and the school questionnaire. One more data point, organised clearly.

For schools (learning support & wellbeing staff)

Not a clinical tool. A parent-facing starting point. You cannot 'prescribe' the walk-through — that's not how schools work. But when a parent asks "where do I even start with my concerns?", this is a credible thing to mention. They have initiated the reflection; now they have a pathway to raise it with a GP.

Our governance

Every clinical page is reviewed at least quarterly by a clinician whose active practice is in the relevant specialty. Our editorial board includes paediatricians, GPs, psychologists, occupational therapists, and speech pathologists. All are Australian-based. All are named. All disclose conflicts of interest. Full governance detail is on our clinical governance statement. And we have a formal escalation pathway for any flagged safety concerns — issues are escalated to our clinical chair within 24 hours.

The professional tier (early 2026)

We're building a paid tier for GP practices, schools, and allied-health clinics. It will include: a clinic-branded pre-consult intake link that parents complete before arriving, aggregate family insights (with explicit consent), bulk-billed community-pricing options, and professional development resources. If you're interested in piloting, email clinical@knowmykid.com.au.

Research partnerships

We're open to research partnerships — universities, RACP fellows, clinical trials — on our dataset. Our framework is transparent, and we can explore ethics-approved collaborations. Email clinical@knowmykid.com.au with your question.

Professional enquiry

Interested in piloting, referring, or partnering?

Tell us who you are and what you’re interested in — the professional tier, referral pathways, research partnerships, or something else entirely.

Your enquiry goes to our partnerships team. We reply within 5 business days.

Optional. Helps us understand your context.

Optional. Anything you'd like us to know — referral pathways, professional tier, research, partnerships.

Reply within 5 business days.

Send them here

A parent in your waiting room asks 'where do I start?' They start here.

Free. Clinically reviewed. Australian. No signup. A 3-minute starting point.